Frequently Asked Questions

Find answers to frequently asked questions about creating a custom, secure, and compliant website for your sheriff's office. Learn about our specialized features, security protocols, and how we cater specifically to law enforcement needs.

Can you work with my JMS to show our inmate roster?

Booking Roster

Typically, your JMS provider offers a way to automatically update the roster every hour or so. We work with each provider and customize your website to work within their parameters.

Who owns the website?

Websites

Once the website is paid for in full, it belongs to the Sheriff's Office. While working with us, we host and maintain the website.

Will we be able to update the website?

Websites

Yes! Our system is built so you can update the majority of your website. Items like your visitation, commissary, and basic info that typically does not change often are included with your maintenance plan.

Is training provided?

General

Yes, of course! We offer step-by-step training and support. That doesn't mean it is hard, we show you around so you feel comfortable updating the website.

What makes your solution different from other digital tools?

Websites

We focus exclusively on the needs of law enforcement agencies, combining ease-of-use, robust security, and seamless system integration to ensure your data is always up to date.

How do you ensure the security of sensitive data?

Websites

We employ top-tier security measures, including independent security audits and ongoing monitoring, to protect your data from unauthorized access.

Can the solution be customized to fit our department’s workflows?

Websites

Absolutely. We work closely with you during the planning phase to tailor the solution to your unique operational needs.

What support do you offer after the project launch?

General

We provide continuous maintenance, training, and dedicated support to ensure your solution remains secure and effective.

How is the app updated?

Mobile App

We have built the app so that when you update your website's news, alerts, most wanted, and other areas, the app updates automatically.

How do push notifications work?

Mobile App

When the app is downloaded, the user has the option to receive notifications when you add a press release, most wanted, post an alert, etc. The notification is pushed immediately, keeping your community informed.